Toll Free in US 800 942 2900 | Direct 858 450 3400 | Fax 858 450 3463|

FAQs for Schools/Charities

/FAQs for Schools/Charities

What is Your Return Policy?

All purchases can be returned within 30 days of receipt for a full product price refund. The materials must unused and in original condition. Shipping charges and any import or export fees not paid directly to Simulation Training Systems. Inc. are the responsibility of the purchaser and are not included in the refund amount. Any questions about this policy you can contact our offices at 858 450-3400 and we will be glad to help you.  


Do you accept credit cards? Purchase orders?

Yes and yes. You may place the order over the phone or online with a credit card number (Visa, Mastercard, AMEX) or with a purchase order number (in the United States). However, we require you to provide proof that you are buying it for a school or a charity.


Can I order from your website?

Yes, it is now possible to order our simulations for schools and charities online. We are also happy to take your order or answer any questions over the phone at our toll free phone number (800) 942-2900 or, for international calls, use (858) 450-3400.