All purchases can be returned within 30 days of receipt for a full product price refund. The materials must unused and in original condition. Shipping charges, bank charges and any import or export fees not paid directly to Simulation Training Systems. Inc. are the responsibility of the purchaser and are not included in the refund amount.
Any questions about this policy you can contact our offices at 858 450-3400 and we will be glad to help you.
We're glad to send our materials almost anywhere in the world. We are now able to process international orders via our new updated website. We use UPS and the shipping charges will be available during checkout.
We do not have to charge taxes on international orders, however there may be import fees, customs fees, VAT fees etc. once the materials arrive in countries outside of the United States, your order does not include any of these fees. We have no control over these fees and the customer will be responsible for any fees.
